Characteristics of a great a virtual assistant
Are you experiencing work stress? Do you ever feel like there isn’t enough time within the day to do all of your tasks to the best of your ability? Consider hiring a Virtual Assistant to increase your productivity and guarantee that you can meet all of your job’s high-level ambitions.
A virtual assistant may help you with everything from customer support to administrative tasks to design work. Even though each assistant has their own set of skills, there are several aspects that just about every VA must possess in order for you to benefit. Here it is what to keep an eye out for,
1. Trustworthiness
It’s critical to have a high level of trustworthiness. They might be one of the smartest, most qualified people you’ve ever met, but if you can’t trust them to keep you up to date on project progress or respond to your emails promptly, it will affect your business operations in the future. Because your virtual assistant will most likely be working from home, they must demonstrate a degree of accountability and autonomy in order to do the duties allocated to them without supervision. Finally, you should have confidence in their ability to create high-quality work rather than simply showing there on time.
2. Great communicators.
Before you even consider making a job offer to anyone, they should be able to demonstrate excellent communication skills by promptly replying to your phone calls or emails. Poor communication, particularly with regards to a problem or an issue they’re having, might have devastating consequences. Misunderstandings may occur as a result of a lack of communication, causing delays in procedures, additional expenditures, and a deterioration in customer relationships. Make absolutely sure your virtual assistant is entirely comfortable using various modes of communication, such as FaceTime, your unique email provider, any task management tool or software, text messaging, and so on.
3. Proactive and resourceful
The very last thing your business needs is to consider a remote worker who merely goes through the motions of their assignment without genuinely spending time or effort in generating high-quality work. The main objective of hiring a virtual assistant is to have someone to assist you with given work, finding solutions, and resolving customer difficulties. While expecting your VA to be a jack-of-all-trades who knows how to do everything is unreasonable, they must be creative and resourceful. They might watch a YouTube instruction, post a question in a VA forum, or read publications that provide the essential information.
4. Ability to Multitask
Multitasking would undoubtedly be one of the top five skills a virtual assistant must possess. After all, they’ll almost certainly be juggling many projects or jobs, and they’ll need to stay organized, try and keep moving ahead, and juggle a number of clients without straining. A great virtual assistant must maintain a decent schedule, understand what to prioritize, and work efficiently.
5. Ability to work under pressure
You don’t want clients seeing what’s happening behind closed doors, so things may get a little tumultuous on your side. This is also something your VA should be aware of. They should make each customer feel as if they are the most important person in the world, regardless of how busy the job is. There may be times when you have a tight deadline or tons and tons of work than usual, and your Virtual Assistant should be ready to not just handle the strain but also avoid passing on any tension or negativity to you and your client (even if it’s accidental).
Wondering where to get well trained & vetted virtual assistants?
The Shrewd Virtual Assistants has a team of VAs who are ready to learn about your business, understands your needs and help. Talk to them today.
